Multidisciplinary Journal Of Social Sciences

Pelayanan Publik Terhadap Kepuasan Masayarakat di Disdukcapil Kabupaten Magelang

Wed, 05 Jun 2024 00:00:00 +0700

This study aims to determine the level of public expectation or satisfaction with the quality of service in the Civil Registration Division at the Office of Population and Civil Registration of Magelang District. This research uses quantitative methods with 50 respondents who are willing to answer questionnaires containing public satisfaction with services. The results showed varying levels of satisfaction, such as in the empathy dimension and the assurance dimension had a high level of satisfaction, while the tangibles dimension had a low level of satisfaction. This research shows that public servants in Disdukcapil Magelang Regency have a great influence on community satisfaction. The results of this study also have many positive responses, especially on infrastructure support and safety and comfort.

Analisis Kualitas Pelayanan RSUD Tidar Kota Magelang

Wed, 05 Jun 2024 00:00:00 +0700

Tidar Regional General Hospital, Magelang City is one of the referral hospitals in Central Java which provides health services to the community. The quality of hospital services is one of the important factors that determines the level of patient satisfaction and the image of the hospital. Therefore, researchers conducted a survey to analyze the service quality of Tidar Regional Hospital, Magelang City using quantitative methods by distributing online questionnaires. Service is an obligation that must be carried out optimally by service providers. Overall, the quality of service at Tidar Regional Hospital, Magelang City is classified as good.

Belanja Online: Gaya Hidup Baru Remaja Masa Kini

Wed, 05 Jun 2024 00:00:00 +0700

The digital age has significantly impacted shopping behavior, with online shopping becoming increasingly popular among young people. Convenience, accessibility, price, transaction security, and confidence in online stores contribute to increased interest in online shopping. Online marketing involves distribution, promotion, and pricing strategies.The study explores the impact of online shopping on teenagers' interests and behavior, considering factors like convenience, accessibility, price perception, trust, and social influence. It also examines customer satisfaction in online shopping, focusing on site security, communication, design, and transaction ease. The research aims to understand how online shop dynamics affect teenagers' online shopping frequency

Strategi Meningkatkan Kinerja Karyawan Call Center dengan Membangun Lingkungan Kerja yang Kondusif

Wed, 05 Jun 2024 00:00:00 +0700

PT. Jasnita Telekomindo Tbk. Developing Call Center services in the DI Yogyakarta area with the aim of meeting the need for call center services from BPJS Health. This research aims to examine the influence of the work environment on the performance of PT call center employees. Jasnita. This research is included in quantitative research by examining samples and populations. Data collection techniques through questionnaires by distributing Google from. Data processing and data analysis techniques use SPSS version 27. The research results state that there is a positive and significant influence between the work environment and the performance of call center employees PT. Jasnita.

Efficient Healthcare Access with Exploring Polyclinic Services : Kualitas pelayanan kesehatan poliklinik di Universitas

Wed, 05 Jun 2024 00:00:00 +0700

The research is aimed at studying and analyzing the level of satisfaction with the quality of service at the University of Tidar Poliklinik. The research uses descriptive and quantitative methods with questionnaires to study the frequency tables and presentations, as well as multistage sampling techniques (step-by-step grouping). first stage, searching for locations in 5 faculties; the second stage, looking for respondents, each faculty took as many as 10 respondents. The results show that tangible dimensions such as reliability, responsiveness, assurance, and empathy have varying levels of satisfaction. These findings indicate that efforts are needed to improve the quality of service in some aspects, especially in the reliability dimension. This study shows that the quality of health care at the University of Tidar Poliklinik has a significant impact on the level of patient satisfaction. The majority of respondents give a positive assessment of the quality of service, especially in terms of the appearance of the officer, the comfort of the place, and the safety of the patient.

Penggunaan Media Sosial dan Interaksi Sosial pada Mahasiswa

Wed, 05 Jun 2024 00:00:00 +0700

People use social media, an online platform, to create social networks and relationships with others who share their interests, engage in similar activities as a group, or communicate personally with people in the same field. (Akram & Kumar, 2017). According to APJII data, internet users in Indonesia will reach 215.63 million people in 2022-2023. This study aims to determine the influence of social media on student interaction. The research method used is a descriptive method with a quantitative approach. With an audience of 40 Tidar University students. The results of the study found 82.5% women and 17.5% men, and with an average age of 18 and 19 with a percentage of 32.5%. Social media platforms that are often used are TikTok with a percentage of 50%, Instagram 42.5%, Twitter or X 2.5% and other platforms 5%. So social media has a relationship with positive and negative influences on student social interactions.

Analisis Kepuasan Pelanggan Terhadap Penerapan Sistem Self Service Di SPBU (Stasiun Pengisian Bahan Bakar Umum)

Wed, 05 Jun 2024 00:00:00 +0700

In this modern era, gasoline-fueled vehicles are still the rage. Oil-fueled vehicles have been an integral part of human life for centuries. Fuel engines offer proven performance and reliability, making them a popular choice for various types of vehicles, from motorcycles to cars. Refueling is also not spared from daily use, especially in this study which prioritizes the satisfaction customer of self-service refueling at A. Yani gas station. Data analysis was carried out using quantitative methods. At the sampling stage, this research is carried out by conducting data filling / questionnaires to Untidar students of the State Administration Science study program class 23 who have refueled at SPBU A Yani. Testing on 66 samples obtained. The results of this study indicate that the self-service system is quite attractive and satisfying to customers.

Preferensi Penggunaan E-Wallet Dan Cash Bagi Mahasiswa Universitas Tidar

Wed, 05 Jun 2024 00:00:00 +0700

In recent years, the growth of financial technology (fintech), especially e-wallets, has become a significant phenomenon in Indonesia. Even though the use of e-wallets is increasing, the demand for cash in society remains quite large. One of the benefits of using an e-wallet is that it reduces the need for cash, which can reduce the amount of money in circulation. This research uses quantitative survey data; it is a systematic approach to researching phenomena with numerical data and statistical analysis. Data collection uses a questionnaire sent via questionnaire, which contains written questions used to collect data. This questionnaire was then distributed and given to respondents for them to fill in and answer. This research uses frequency distribution analysis. The use of cash compared to e-wallets was chosen by the majority of respondents (50 percent).

Hubungan antara Penggunaan Gadget Terhadap Proses Interaksi Sosial Mahasiswa K2 Ilmu Administrasi Negara Untidar 2023

Fri, 07 Jun 2024 00:00:00 +0700

Kemajuan teknologi digital ini telah mengakibatkan kecanduan di kalangan remaja, yang menghabiskan banyak waktu untuk membuka platform tersebut di smartphone atau tablet mereka. Smartphone yang terhubung dengan internet memiliki kemampuan untuk menembus batas dimensi kehidupan, ruang, dan waktu penggunanya, memungkinkan penggunaannya oleh siapa pun, di mana pun, dan kapan pun. Studi ini bertujuan untuk untuk memahami bagaimana interaksi sosial remaja di Kota Magelang terpengaruh ketika mereka menggunakan gadget dalam kegiatan sehari-hari, seperti bekerja dalam kelompok, bermain, serta saat pertemuan antar remaja. Penelitian ini menggunakan metode penelitian kuantitatif dengan pendekatan survei serta jumlah responden sebanyak 45 orang dari seluruh mahasiswa K2 Administrasi Negara 2023 menggunakan total sampling. Hasil penelitian menunjukkan bahwa para mahasiswa semakin sering menggunakan gadget, semakin sering pula mereka berinteraksi secara sosial.

Tingkat Kepuasan Masyarakat Magelang Terhadap Penggunaan Website “Monggo Lapor”

Wed, 05 Jun 2024 00:00:00 +0700

The purpose of this research is to find out how satisfied the public is with the use of the Monggo Lapor Magelang website. The method used is a quantitative method using surveys. The results of this research show that the majority of the people in Potronson Subdistrict are satisfied with the use of the Monggo Lapor website. Based on the survey results, it shows that there is a need to improve accessibility so that all groups can use the website. From the results of this research, we have obtained a more comprehensive picture so that, in the future, the government can continue to improve this website according to the suggestions submitted. By making improvements and suggestions, the Monggo Lapor website has great potential to become a useful platform for the people and government of Magelang City.